TERMS OF SERVICE
INTRODUCTION:
Welcome to High and Wide Detailing, where we believe in serving our customers with excellence and care. By choosing our services, you agree to these terms of service that outline our commitment to you.
BOOKING:
At High and Wide Detailing, we believe in making things easy and convenient for our customers. That's why you can book an appointment for our services for free online using our website. We'll make sure to confirm your appointment by email or phone, so you can have peace of mind.
CANCELLATION:
We understand that things can come up unexpectedly, and we're here to help. If you need to cancel your appointment, just give us a call or send us an email at least 24 hours in advance. If you fail to provide adequate notice, we may need to charge a cancellation fee of up to 50% of the total cost of the service. We believe in treating our customers with respect and fairness, and we're committed to accommodating your needs as best as we can.
PAYMENT:
We believe in providing our customers with transparent and fair pricing. Payment is due in full upon completion of the service, and can be made by check or credit card. If payment is not received, we may need to take legal action to recover the outstanding amount.
LIABILITY:
At High and Wide Detailing, we take pride in our work and we always strive to deliver excellent results. However, we're not responsible for any damage to your vehicle that existed prior to the service or for any damage caused by external factors beyond our control. Such as weather, theft, or natural disasters. We value the trust you place in us, and we're committed to treating your vehicle with the utmost care and attention.
CONFIDENTIALITY:
We understand the importance of privacy and confidentiality, and we're committed to protecting your personal information. We guarantee the confidentiality of all information regarding your vehicle and we won't share any personal information with third parties without your consent.
TERMINATION:
We reserve the right to terminate the service at any time for any reason. In such cases, we'll provide a full refund of any payment made in advance. We believe in treating our customers with fairness and respect, and we're committed to resolving any issues in a timely and professional manner.
MODIFICATION:
We reserve the right to modify these terms of service at any time. We believe in being transparent with our customers, and we'll make sure to communicate any changes clearly and effectively.
GOVERNING LAW:
These terms of service shall be governed by and construed in accordance with the laws of the state in which we provide our services.
By choosing High and Wide Detailing, you're choosing a team that's committed to serving you with excellence and care. If you have any questions or concerns, please don't hesitate to reach out to us. Thank you for choosing High and Wide Detailing, where we believe in treating our customers like family.